Terms of service
Last updated — August 2026
Welcome to SHIBUYA ONE.
These Terms & Conditions govern your access to and use of our website, as well as any purchases made through our online store. By using this website or placing an order, you agree to these terms.
Website Use
By accessing this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the experience of other users.
Products
We strive to ensure that all product descriptions, images and pricing are accurate.
However, slight variations in colour or appearance may occur due to screen settings or product updates.
We reserve the right to modify, discontinue or update products at any time without prior notice.
Orders
Once an order has been placed, you will receive an order confirmation by email.
SHIBUYA ONE reserves the right to refuse or cancel any order in the event of pricing errors, suspected fraudulent activity or product availability issues.
If payment has already been processed, any cancelled order will be fully refunded.
Pricing & Payments
All prices are displayed in Euros (€) and include VAT where applicable.
Payments are processed through secure payment providers. SHIBUYA ONE does not store your payment card details.
Shipping
Orders are prepared and shipped in accordance with our Shipping Policy.
Delivery times are estimates and may vary depending on destination and carrier operations.
Returns & Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy.
Please review this policy before requesting a return.
Intellectual Property
All content available on this website, including text, images, graphics, logos, branding and design elements, is the property of SHIBUYA ONE unless otherwise stated.
No content may be copied, reproduced or used without prior written permission.
Limitation of Liability
SHIBUYA ONE shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or our products, except where required by applicable law.
Nothing in these Terms limits your statutory consumer rights.
Privacy
Your personal information is processed in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be available on this page.
Contact
If you have any questions regarding these Terms & Conditions, please contact us:
SHIBUYA ONE
support@shibuyaone.com